Refund Policy

We understand that unforeseen circumstances may arise. Our refund policy is designed to provide transparency and fairness:

1. Cancellations by the Customer: If you cancel your booking within the period specified in our cancellation policy, we will offer a full or partial refund as appropriate.
2. Cancellations by the Agency: If we must cancel a tour due to unforeseen circumstances, we will offer you the option to reschedule or receive a full refund.
3. Refund Process: Refunds are processed within a reasonable period after receiving the corresponding request, usually within 30 business days.
4. Contact: To request a refund or resolve any related questions, please contact us directly through our customer service channels.